BubbleDash Privacy Policy
Last Updated: February 20, 2026
Website: https://bubbledash.co
Business Name: BubbleDash
Contact: contact@bubbledash.co | 888-470-7141
1. Introduction
BubbleDash (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS text messaging.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
Book cleaning services
Contact us for inquiries
Subscribe to our SMS text messaging service
Create an account on our website
Fill out forms on our website
This information may include:
Name
Phone number
Email address
Physical address
Payment information
Service preferences
Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Cookies and similar tracking technologies
2.3 SMS Text Messaging Information
When you opt into our SMS text messaging service, we collect:
Mobile phone number
Consent records and timestamps
Message history
Opt-in and opt-out preferences
Communication preferences (marketing vs. non-marketing)
3. How We Use Your Information
3.1 Service Delivery
We use your information to:
Schedule and provide cleaning services
Process payments
Communicate about appointments
Send service confirmations and reminders
Respond to customer service requests
Improve our services
3.2 SMS Text Messaging
We use your phone number and consent to:
Send appointment reminders and confirmations (non-marketing)
Provide customer service updates (non-marketing)
Send special offers, discounts, and promotions (marketing – only with separate consent)
Communicate service updates and changes
Respond to your text message inquiries
Important: We maintain separate consent for marketing and non-marketing messages. You can opt into one, both, or neither without affecting your ability to use our cleaning services.
3.3 Marketing Communications
With your explicit consent, we may send you:
You can opt out of marketing communications at any time by:
Replying STOP to any text message
Clicking unsubscribe in emails
Contacting us at contact@bubbledash.co or 888-470-7141
3.4 Legal Compliance
We may use your information to:
Comply with legal obligations
Respond to legal requests
Protect our rights and property
Prevent fraud and abuse
4. SMS Text Messaging Specific Terms
4.1 Consent and Opt-In
Marketing Messages: By checking the marketing consent box, you consent to receive marketing text messages from BubbleDash about special offers, discounts, and service updates. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.
Non-Marketing Messages: By checking the non-marketing consent box, you consent to receive non-marketing text messages from BubbleDash about appointment reminders, booking confirmations, and service updates. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.
4.2 Opt-Out Rights
You can opt out of SMS messages at any time by replying STOP to any message
Opting out is free and will be processed immediately
After opting out, you will receive one final confirmation message
Opting out of SMS does not affect your ability to use our cleaning services
We retain opt-out records for 10 years to comply with state regulations
4.3 Message Frequency
Marketing messages: Varies, typically 2-4 messages per month
Non-marketing messages: Varies based on your service schedule
We will never send excessive messages
4.4 Help and Support
Reply HELP to any message for assistance
Contact us at 888-470-7141 or contact@bubbledash.co
Customer support available Monday-Saturday, 9:00am-6:00pm EST
4.5 Carrier Information
Message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Compatible with all major U.S. carriers
4.6 SMS Data Retention
We retain SMS-related data including:
Consent records: Indefinitely for compliance purposes
Opt-out records: 10 years (Virginia compliance requirement)
Message history: As required by law and business needs
Phone numbers: Until you request deletion or opt out
5. How We Share Your Information
5.1 We Do NOT Sell Your Information
BubbleDash does not sell, rent, or trade your personal information to third parties for their marketing purposes.
5.2 Service Providers
We may share your information with trusted service providers who assist us with:
Payment processing
SMS text messaging platform (GoHighLevel)
Website hosting
Customer relationship management
Appointment scheduling
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.3 Legal Requirements
We may disclose your information when required by law or to:
Comply with legal processes
Respond to government requests
Protect our rights and property
Ensure safety and security
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption of sensitive data
Secure payment processing
Regular security assessments
Access controls and authentication
Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
7.1 Access and Correction
You have the right to:
Access your personal information
Request corrections to inaccurate information
Update your contact preferences
7.2 Deletion
You may request deletion of your personal information, subject to:
Legal retention requirements
Ongoing service obligations
Legitimate business needs
7.3 Opt-Out Rights
You can opt out of:
Marketing SMS messages (reply STOP)
Marketing emails (click unsubscribe)
Non-marketing SMS messages (reply STOP)
Data sharing for marketing purposes
7.4 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights including:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising privacy rights
Notice: BubbleDash does not sell personal information.
7.5 Virginia Privacy Rights
If you are a Virginia resident, you have rights including:
Right to opt out of SMS messages (we retain opt-out records for 10 years)
Right to access and correct personal information
Right to delete personal information
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze website traffic
Improve user experience
Track marketing effectiveness
You can control cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
11. Data Retention
We retain your personal information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
SMS opt-out records are retained for 10 years to comply with state regulations.
12. International Users
Our services are based in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this policy periodically.
14. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
BubbleDash
Email: contact@bubbledash.co
Phone: 888-470-7141
Address: Clinton Township, MI
Website: https://bubbledash.co